Why Indices ?

Key Performance’s Indices, realized in collaboration with Keynote, are at-a-glance benchmarks of performance availability and responsiveness data for top business and retail websites.

These indices are groups of measurements, which allow you to compare your web performance data with industry norms and your competitors’ performance. They help you to:

• Establish realistic service level objectives (SLO) for your organization and your service providers based on industry trends and competitive information.
• Gain and maintain a competitive advantage by benchmarking your site availability and performance against the industry and your competitors.
• Understand how to optimize your sites and applications and where to allocate your resources to develop customer loyalty and attract new customers.

 Benelux Indices

International Indices

• Industry Indices UK
• Industry Indices US
• Mobile Index EU
• Mobile Index US
• more International Indices

 How it works

These measurements are taken by automated agents attached to key points of the Internet backbone in the whole world.

The public Indices uses measurements taken 24x7. The indices are measured by Keynote's commercially available Transaction Perspective Web performance measurement product. This software-as-a-service product measures download speed for well-connected major business users (T-1 to T-3 connection speeds) and ISP peering performance. To ensure that any difficulties in downloads are not due to congestion, our worldwide test & measurement network keeps its connections to the Internet lightly loaded.

Measured performance depends on factors such as geographic location, backbone connectivity, and network infrastructure at each measurement location. The performance experienced by an individual user in one of the locations may be better or worse than our measured average. It depends on how users are connected to their ISP and how the ISP connects to the Internet.

More information about our Indices in this document